Privacy Policy
How we collect, use, protect, and manage information shared with KIPS Superspeciality Hospital.
Last updated: April 26, 2026
1. Who This Policy Applies To
This Privacy Policy applies to visitors, patients, guardians, job applicants, newsletter subscribers, and anyone who uses the KIPS Superspeciality Hospital website or submits information through our online forms.
2. Information We Collect
We may collect information you voluntarily provide, including name, phone number, email address, appointment preferences, doctor selection, medical concern summaries, contact messages, newsletter subscription details, and job application information.
We may also collect limited technical information such as browser type, device information, pages visited, timestamps, and basic analytics data used to improve site reliability and user experience.
3. How We Use Information
We use submitted information to respond to inquiries, coordinate appointment requests, contact patients or guardians, manage support requests, process career applications, send subscribed updates, improve our services, maintain website security, and comply with applicable legal or regulatory obligations.
4. Medical Information Notice
Information submitted through the website is used for coordination and communication. The website is not a substitute for emergency medical care, clinical diagnosis, or direct consultation with a qualified healthcare professional.
For urgent medical needs, call our 24/7 SOS helpline at +91 6390001549 / 6390001548 or seek immediate emergency care.
5. Sharing Information
We do not sell personal information. We may share relevant information with authorized hospital staff, doctors, care coordination teams, technical service providers, email or hosting providers, and legal or regulatory authorities where required.
6. Cookies, Captcha, and Third-Party Services
Our website may use cookies, embedded maps, video embeds, analytics tools, and spam-prevention services such as captcha. These services may process limited technical data according to their own policies.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no internet-based system can be guaranteed to be completely secure.
8. Retention
We retain information only as long as necessary for service delivery, appointment coordination, legal compliance, record management, dispute handling, and legitimate hospital operations.
9. Your Choices
You may request correction, update, or deletion of certain personal information, subject to identity verification and applicable medical, legal, or operational record requirements. Newsletter subscribers may opt out of communications at any time.
10. Contact Us
For privacy questions or requests, contact KIPS Superspeciality Hospital at info@kipshospitals.com or visit us at IIM Road, Opp. Eldeco City, Lucknow-226020.